S&R Resources' Quality Policy
S&R Resources, Inc. will provide its customers with a high
standard of repair, with a quick turnaround, at a fair
price. Each of those attributes varies according to the
individual customer, and in the spirit of ISO 9001-2000,
we recognize that 'Quality is defined by the customer.'
It is our policy to delight each of our customers by
meeting or exceeding their individual expectations for
our repair services. We also recognize that these repair
services include not only the physical repair, but also
all the administrative support functions such as bidding,
tracking and invoicing, shipping and receiving, including
handling, packaging and delivering. All of these fall
under the same Quality policy.
All of S&R's employees are expected to follow the Quality
Assurance System processes and procedures.
S&R's COMMITMENT TO QUALITY
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